Buying a new car might not be at the top of your list of priorities at the moment...
However, if you think you might need to replace your vehicle at some point this year, you might have some questions about how things are being handled at our dealership group during this global situation. We've put together a list of some of the common questions we're receiving, in the event you are asking yourself the same questions.
Should I Worry about potential exposure in automobiles?
The Centers for Disease Control (CDC) reports that the greatest risk to your health is contact with people, rather than surfaces. This is why the U.S. has restricted people from entering the U.S. borders during this time, not cargo. Coronaviruses are fairly easy to render harmless in vehicles with common household disinfectants. You can find a list of COVID-19 fighting products here.
What precautions can I take, if I am worried about exposure?
By researching trim models and color options online, you can reduce your time spent in contact with people at our the dealership. Using Matthews Motors Of Clayton Express Online, you can estimate purchase or finance payment options, get pre-approved for credit, and obtain a value for your trade-in vehicle before you visit the dealership. After the lease or finance payment has been decided, we can conduct business remotely thanks to our Matthews Motors Of Clayton Concierge Delivery Service, which we offer to all clients within a 25-mile radius of our dealership.
Will there be better deals?
Yes. Interest rates have lowered costs for financing for buyers. There are also 90-day deferred payment programs currently available.
What does this mean for Service and Parts availability?
Both our service department and parts department are open and fully functional. We encourage everyone to make an appointment for their next oil change or routine service in advance of coming in. We are practicing the CDC recommended disinfecting guidelines, which includes social distancing in all guest lounge areas. Please contact us to schedule service.
As we continue to take all necessary precautions to conduct our business in a safe environment, we encourage you to visit the CDC website for more tips on how to help keep you and your loved ones safe.
The Matthews Motors Of Clayton Team